Please, let us know beforehand your deadline. We ship orders using UPS services. We ship from NYC and the delivery time depends on the destination, but you can generally expect your order to arrive within 3-5 business days with standard shipping, 1-4 business days with Priority shipping, and 1-3 business days with Express shipping.

Yes, we use clear cellophane bags with a self-sealing tab. We don’t offer ribbons or custom bag colors at this time.

Two choices! Once you place the order:

• you can start a chat (round teal bubble at the bottom right corner) and add your file(s) with any request or specification;

• or attach the photos for your order to: lucysconfections@gmail.com

Each cookie is individually wrapped in self-sealing cellophane bags, and each layer of cookies is protected by bubble wrap to prevent breakage. Everything is then nestled in a decorative gift box.

Yes, this will result in an additional charge, but you can choose your preferred carrier.

We recommend placing your order as early as possible to reserve your spot.

Our schedule can fill up quickly, sometimes overnight, so ordering in advance ensures we can accommodate your request.

Don’t worry about your order arriving too soon, once we have your order we can schedule the baking and shipping dates to make sure your cookies are fresh and arrive right on time for your event.

For large orders (more than 10 dozen cookies or 25 edible impressions), please place your order at least 10 days before your deadline.

Cookies stay fresh up to 2 weeks after baking. Each cookie comes individually wrapped in self-sealing cellophane bags.

Edible prints last 3 months in original packaging. Just avoid extreme temperatures when storing and avoid direct sunlight (to avoid color desaturation).